With a population of more than 21,000 the City of Ferguson (“Ferguson”) is one of the larger municipalities in St. Louis County, Missouri and has general fund revenues of about $16 million. Since its inception in 1894, Ferguson has always relied on a paper-based system for its administration and more specifically with respect to its accounts payable functions.  In accordance with the city’s charter, the Director of Finance must review every vendor invoice whether it be for a penny or a million dollars. When looking for ways to improve their AP processes, Ferguson wanted to eliminate paper retention, automate workflows and improve access to information interdepartmentally.
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