dELiA*s, Inc. (dELiA*s) is a multi-channel retail company primarily marketing to teenage girls. It generates revenue by selling apparel, accessories and footwear to consumers through its website, direct mail catalogs and mall-based retail stores. In order to increase efficiency and streamline their business processes, dELiA*s needed a document management strategy that was cost effective and would grow with their company needs. Enter the FileNexus® Document Management System.
Workflow automation and workforce management in multiple departments – Electronic notifications of pending tasks help projects move forward in a timely manner, for accounting, HR and legal.
Automated electronic approvals and distribution through FileNexus®
Positive environmental impacts by reducing printing and document storage costs
“The integration of FileNexus® into our environment has allowed us to make better use of our time and resources. We can allocate more to planning and evaluating, and less to manual, non-value added functions.”– Howard Blaufarb, Director, Accounts Payable & Financial Services for dELiA*s
dELiA*s first deployed FileNexus® in its Accounts Payable department. It captures, manages, and archives all invoices and creates an automated workflow for electronic approvals.
Using unique barcodes, FileNexus® routes the invoice data into the company’s Multiview® accounting system, pulling in required information like vendor name, invoice total, due date, and PO number. During scheduled accounting system queries, FileNexus® retrieves cheque run data like cheque number, date, amount, etc., and automatically updates dELiA*s invoices.
With FileNexus® workflow and reporting functions, companies can easily manage and track the processes for any department and securely distribute data electronically from any source.
“We have over 800 organizations using our financial application. FileNexus® is world class – it’s our standard. Our customers are blown away by our integrated solutions.” – John Leslie, CEO, Multiview Corporation
Today, all of dELiA*s HR and Legal documents are also stored and archived in FileNexus®. Mission critical documents—such as timesheets, weekly service records, monthly leave reports, employee evaluations, contracts, leases and agreements—are indexed using key values like staff ID number, week-ending date, or contract number. Additional related index values are populated from an external data source. With appropriate security rights, staff are able to search by any index to access any type of document or file.
FileNexus® employs advanced data encryption, so all of dELiA*s files are kept confidential, secure and protected. Providing full system auditability, FileNexus® tracks the activities of all users and helps the company meet privacy, audit and other regulatory compliance requirements.
With a comprehensive information profile instantly available at the click of a mouse, dELiA*s has been able to improve its inter-departmental- and customer service. Staff people no longer have to search for information in archaic paper-based filing systems or micro-fiche. They now benefit from enhanced search and retrieval capabilities, automated electronic approvals and distribution, workflow automation and workforce management. FileNexus® has saved dELiA*s significant time and costs that were negatively impacting the company’s bottom line.
The FileNexus® Document Management System gives organizations, both large and small, the ability to capture virtually any type of document from any source (i.e., paper records such as maps, drawings, manuals; electronic files such as host generated reports, client statement streams, IVR recordings, emails etc.), index and compress them for secure archival and future recall—providing a single cohesive repository for all document management, workflow, archival and business continuity needs.